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General terms and conditions

Dachser performs services for its customers on the basis of a wide range of legal principles and regulations. In addition to optimizing our physical transport services, the provision of relevant information also forms part of our philosophy of providing service.

We therefore make salient regulations under transport law and insurance-relevant conditions available for download. 

 

General 

Applicable for Germany:
Dachser operates exclusively on the basis of the German Freight Forwarders’ Standard Terms and Conditions (ADSp), as amended. These limit in Section 23 ADSp the statutory liability for loss of or damage to goods in accordance with Section 431 HGB (German Commercial Code) for goods in the forwarder’s custody to EUR 5 per kg; in the case of a contract of multimodal carriage – including sea transport – to 2 SDR (Special Drawing Rights) per kg, and over and above this per claim or event to EUR 1 million or 2 SDR per kg, whichever is the greater. Section 27 ADSp does not constitute an agreement for alternative maximum liability amounts concerning Section 25 of the Montreal Agreement.

 ADSp

In other countries, too, Dachser in principle operates on the basis of the respective relevant national Freight Forwarders’ Standard Terms and Conditions. For more details as well as exceptions to this rule, please contact your responsible Dachser branch. 

Additional terms and conditions: 

 General terms and conditions of logistics-services providers
 General Conditions of Business for IT Services
 General Purchase Conditions
 General Conditions of Business for Software and Consulting Agreements

 

European Logistics

In the European Logistics business segment, the following regulations in principle apply alongside the basic regulations listed under “General”:  

 General Conditions of Business for European Logistics
 

Food Logistics

In the Food Logistics business segment, the following regulations in principle apply alongside the basic regulations listed under “General”: 

 General Conditions of Business for Food Logistics
 

Air & Sea Logistics

In the Air & Sea Logistics business segment, the following regulations in principle apply alongside the basic regulations listed under “General”:  

 General Conditions of Business for Air & Sea Logistics
 General Conditions of Business for Global Sky Express
 Fiata Model Rules

 

Dachser Code of Conduct

 Code of Conduct